Privacy Policy

This Privacy Statement sets out how DJ Davies Fuels Limited also referred to in this Privacy Statement as "we" or "us" or “our”. Will treat any personal information that you provide to us or that we collect or obtain about you. We will only use your information in line with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

We are committed to protecting and respecting your privacy. Please read the following carefully to understand how we will treat your personal information.

Information we may collect about you

When you use djdaviesfuels.co.uk or call to report a fault/complaint, place an order or regarding a delivery. We may collect information from you in a number of ways, such as through your use of our online site and through our use of cookies (see the Internet Cookies section below). Some sections of our site invite you to request information from us, or to contact us. If you do so, we may collect and process personal information about you such as:

• Name
• Address
• Email address
• Other contact details; Telephone Numbers
• Signature (if you sign for a delivery or any credit documentation)
• Records of your correspondence with us, if you have contacted us;
• Details of your visit to our Site and the resources that you access.

Our use of your personal information collected through the Site

We may use personal information collected from you through the Site in the following ways:

• To ensure that the Site is presented to you in an effective manner;
• To provide you with information that you have requested from us; and
• Where you have registered to do so, to send you electronic and/or paper form marketing and other materials relating to our services, unless you would prefer us not to do so (see Your Rights below).

Internet Cookies

We may also obtain information about your general internet usage through the use of 'cookies' which enable us to make certain parts of the Site easier to use and to improve the Site. Please see our Cookies Statement for more information. When you enter the Site, we may also collect information, where available, about your computer for system administration purposes such as your IP address, operating system and browser type.

This information is statistical data about our users' browsing patterns and generally does not individually identify our users.

How we process your offline personal data

As well as information collected from you through the Site, we may also obtain personal information in other ways, such as by phone, email or in paper form.

We may also receive personal information from our customers, or from others, about themselves or about other individuals (such as our corporate customers' employees) which is provided to us for use for the purpose of carrying out our business services. We will handle that information in accordance with this Privacy Statement.

This information could include:-

• Name
• Address
• Email address
• Other contact details; Telephone Numbers
• Records of your correspondence with us; and/or
• Your bank account details and/or other billing details
• Records of your correspondence with us, if you have contacted us;
• Our use of your personal information

We may use personal information collected otherwise than through the Site in the following ways:-

• To provide you (or the company on behalf of which you instruct us) with our business services or other information that you have requested from us;
• To invoice you for services we have provided to you (or the company on behalf of which you instruct us);
• To keep records of the work we have carried out for you (or the company on behalf of which you instruct us); and
• To send you electronic and/or paper form marketing materials relating to our services, unless you would prefer us not to do (see Your Rights below).

Disclosing your personal information

We will not share personal information with any third party except where:-

• You have expressly consented for us to share your personal information with third parties;
• We are under a legal or regulatory obligation to disclose your personal information (for example, in order to fulfil any applicable anti-money laundering obligations) or in order to enforce or apply our Terms of Use
• Our business, or substantially all our business assets are merged or acquired by a third party, in which case your personal information may form part of the transferred or merged assets;
• To provide anonymous statistical information about users of the Site and related usage information to reputable third parties; or
• We are using a third party service provider to provide services that involve data processing.

Where we store your personal information

In order to provide our services and the Site, any personal information that we collect from you may be transferred to and stored by a third party at a destination inside or outside the European Economic Area, including in a country where the law provides less protection for personal information. By continuing to use our services or the Site and by providing any personal information, you are consenting to such transfers, storing or processing of your personal information.

If we engage a third party to process personal information on our behalf we contractually require them to apply appropriate safeguards for personal information.

Links to third party websites

The Site may contain links to third party websites. If you follow a link to any third party website, please be aware that these websites have their own privacy policy and that we do not accept any responsibility or liability for their policies.

What rights do I have over my personal data?

You have the right to ask us not to process your personal information for marketing purposes, which can be exercised by checking the relevant boxes when you complete an online form or by contacting us at any time at privacy@djdaviesfuels.co.uk.

Please note that by continuing to use our services or the Site and by providing any personal information to us offline or via the Site or email addresses provided on the Site, you are consenting to our use of your personal information as set out in this Privacy Statement. Please do not provide us any personal information if you do not want that information to be used by us in this manner.

This Privacy Statement, Cookies Statement and/or the Terms of Use may be amended by us at any time. Please check this page periodically to inform yourself of any changes. It was last amended on 24th May 2018.

If you have any questions, need further information about our privacy practices, or would like to let us know that your details require updating, please contact us at privacy@djdaviesfuels.co.uk or write to us at:

Data Protection Officer
DJ Davies Fuels Limited
Blaenau Fuel Depot
Blaenau
Ammanford
Carmarthenshire
SA18 3BZ